Vocational rehabilitation providers must be approved by NT WorkSafe in order to provide vocational rehabilitation services for injured workers for the purposes of the Return to Work Act. NT WorkSafe uses the Nationally Consistent Approval Framework to consider applications for approval of providers.

Vocational rehabilitation providers accredited under the Nationally Consistent Approval Framework in another jurisdiction are considered to be an accredited vocational rehabilitation provider for the Act if they provide services to an injured worker in the jurisdiction where they received their accreditation.

The primary focus of the injury management process is the involvement of three key parties (the employer, injured worker and nominated treating professional) in the management of the injury from the time the injury occurred to the return to work or settlement of a claim.

An approved vocational rehabilitation provider provides, for an injured worker, an independent party to liaise and negotiate with everyone involved in the worker’s rehabilitation.

Vocational rehabilitation service provisions are largely delivered at the workplace by:

  • identifying and designing suitable employment for the worker to assist the employer to meet their obligations in providing suitable employment
  • identifying and coordinating rehabilitation strategies that ensure the worker is able to safely perform their work
  • promoting an early return to work of the worker
  • forging the link between the insurer, employer and treatment providers to ensure integration of all injury management activities and a focus on return to work
  • arranging appropriate retraining and placement in alternative employment when the worker is unable to return to pre-injury employment
  • ensuring all aspects that have an impact on the worker returning to work are considered.

Employers, insurers or treating professionals may recommend an approved vocational rehabilitation provider to help in complex cases. Where a worker has an adequate reason for seeking to change a rehabilitation provider, insurers will facilitate a satisfactory resolution wherever possible.​

List of accredited rehabilitation providers