When a worker is injured at work, the employer, worker and insurer all have responsibilities to ensure that the worker can recover and return to work safely and as soon as practicable.

In the event that a worker sustains a workplace injury or illness it is the employer’s responsibility to assist the injured worker with seeking first aid or medical treatment.

An injured worker is entitled to nominate their own treating doctor or medical practitioner who will be responsible for a medical assessment of their injury, providing them with a medical certificate and medical treatment if required. A 'statement of fitness for work - first certificate' may be provided by your treating doctor or medical practitioner.

Employers

As an employer, you must notify NT WorkSafe as soon as practicable if the incident is notifiable. NT WorkSafe will provide an incident notification reference number at the time of calling. This notification is different to a workers' compensation claim.

If your worker loses income or requires treatment as a result of their workplace injury and wants to claim compensation, they need to fill in and lodge a 'workers' compensation claim form' with the employer.

If the injured worker needs to claim for loss of income, they will need to give you the employer a 'statement of fitness for work - first certificate' completed and signed by the workers treating doctor or medical practitioner. The first certificate can cover up to the first 14 days of work capacity and should be provided to the employer with a completed and signed 'workers' compensation claim form'.

The claim form is in two parts - the first is required to be completed by the injured worker (or someone on their behalf) and the second part is required to be completed by the employer.

The injured worker must sign the worker's authority to release medical and relevant personal information and declaration at the end of part one on the claim form for the claim to be valid.

Once an injured worker has lodged a completed and signed 'workers' compensation claim form', the employer has three days to complete and sign part two of the form and forward it to their insurer.

Employers should remain in communication with their injured worker to find out about any time away from work that the worker needs and any assistance that the injured worker may need to return to work, which could include reduced hours or modifications to their normal duties or work area.

An employer should:

  • If the workplace injury was the result of a reportable incident, report the incident to NT WorkSafe.
  • Acknowledge you have received a claim form in writing and give the injured worker a copy of the claim form once you have completed and signed part two.
  • Lodge the completed claim form with their insurer within three days of receiving it from the injured worker.
  • Plan the return to work in consultation with your injured worker, their treating health practitioner, the vocational rehabilitation provider (if one is appointed) and the insurer.
  • Stay in regular contact with the injured worker while they are off work.
  • Read further information on 'rehabilitation - information for employers'.

Workers

You should keep copies of all treatment invoices and receipts.

You should notify your employer as soon as practicable of your workplace injury. You should also keep your employer informed about any time away from work that you may need, or any assistance that you need to return to work, which could include reduced hours or modifications to your duties or work area.

If you lose income or require treatment as a result of your workplace injury and you want to claim compensation, you need to fill in and lodge a Northern Territory 'workers' compensation claim form' with your employer.

If you want to claim for loss of income, you will need to give your employer a 'statement of fitness for work - first certificate' filled in and signed by your treating doctor or medical practitioner. The first certificate can cover up to the first 14 days of work capacity and should be provided to your employer with your completed and signed 'workers' compensation claim form'.

The claim form is in two parts - the first is required to be completed by you (or someone on your behalf) and the second part is required to be completed by your employer.

You must sign the worker's authority to release medical and relevant personal information and declaration at the end of part one on the claim form for the claim to be valid.

Once you have lodged a completed and signed 'workers' compensation claim form' with your employer, the employer has three days to complete and sign part two of the form and forward it to their insurer.

The insurer must make an initial decision on the claim within 10 working days of the employer receiving it. The insurer will manage and make all the decisions regarding the claim on behalf of the employer.

A worker should:

  • Download and complete part one of the 'workers' compensation claim form'. Don't forget to sign it!
  • Forward the completed form to your employer.
  • Keep copies of anything you send to your employer, such as the claim form, 'statement of fitness for work - first certificate', invoices and receipts.
  • Give your doctor a helping hand - talk to your employer about the activities you can safely do at work while you recover and pass this information on to your doctor.
  • Read further information on 'worker's guide to workers' compensation'.

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